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How to handle patients who feel Consultation Fee is High

A general question to all. how to handle patients who question the consultation fees, refuse to pay and try to dictate charges at the hospital? Should one oblige them in fear of them bad-mouthing or stay firm and refuse to see them if they refuse to pay Also should consultation fees be charged prior to consultation or after consultation is done? Since many a times they get away without paying once consultation is done.

Comments (1)

  • Nitin Reply

    Hello, i just politely give them 2 options either to choose any of my equipment' emi and get whole month free consultation or pay for this visit. 100% of time patient prefers for later option and sit quietly thereafter

    29 March 2020 06:34 PM

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